Posts tagged Adrian Wooldridge
Adrian Wooldridge: The UK Post Office Scandal Is a Cautionary Global Tale

Philip Howard is a US lawyer who published a book on The Death of Common Sense in 1995 and has been writing about the subject ever since. His new book, Everyday Freedom, is due out next week. Howard thinks that the root of the problem is “trained helplessness.” People usually know how to fix things — teachers know how to keep order in the classroom, police chiefs know who the bad apples are, local officials know that they need to build new infrastructure. But they are all prevented from using their best judgments because they are trapped in systems that are more concerned with avoiding mistakes (and penalizing people who make mistakes) than on getting things done.

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