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Trust in Schools: A Core Resource for Improvement

Anthony S. Bryk & Barbara Schneider
Russell Sage Foundation, August 2002


Book Description:

In the midst of the seemingly endless school reform debate, this important book goes back to basics, demonstrating that education is a human enterprise. Bryk & Schneider used the unique opportunity of the 1988 restructuring of Chicago public schools to study the relationships between administrators, parents and teachers in a number of schools and to study how those relationships affected school reform. Their research proves that relational trust is necessary to well-functioning schools.

In modern institutions, "contractual trust" is the norm.

"A contract defines basic actions to be taken by the parties involved. The terms of the contract explicitly spell out a scope of work to be undertaken or a product or service to be delivered. As a result, it is relatively easy to ascertain whether the parties have acted in accordance with agreed upon terms. If one party fails to uphold the contractual agreement, legal actions can be taken by the aggrieved party to seek redress."

Bryk & Schneider explain why this pervasive form of modern social interaction is uniquely unsuited to schools, and discuss the policy implications of their findings for school reform.

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